Moneyball – Applying it to Facilities Management by Chris Payne

Batter Hitting Baseball

In 2002, the US baseball world was forever changed by the success of the Oakland Athletics team. With a salary bill of 41 million dollars (US) – compared to 125 million dollars (US) paid by the New York Yankees – the Oakland team got comparable results to some of the biggest teams in major league baseball. They also achieve a record-setting winning streak of 20 games and overcame the odds to win the American League West that year. All of these achievements were despite losing three of their strongest players at the end of the previous season. Why? ‘Moneyball’ Continue reading

FMCC Webinar review: “Well brought up KPIs don’t bite! Train your KPIs for process improvement” by David Reynolds

Recorded on November 19th, 2015 Continue reading

KPIs Don’t Have To Bite! Develop KPI for Process Improvement Instead

measuring kpiPerformance is not an evil word, it is evidence of how well we arrange, conduct, monitor, and improve our work. How can we measure FM performance, especially performance that directly concerns organizational strategies and goals? Can FM keep pace with the organization’s planning cycle, with its changing strategies and associated risks? Can FM find simple, practical measures that show results, trends, and how to respond to problems and opportunities? In a word, yes.

This article is based on an upcoming Webinar (Register to attend the Webinar on November 19, 2015) Continue reading

FMCC Webinar review: “Pay Me Now or Pay Me a Lot More Later” by Jeremy Swanner

Recorded on August 24, 2015

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